Terms of Service

Slovak Document Hub is a service operated by KOCIS & PARTNERS law firm, with its office in Košice, Slovakia. Contact: hello@slovakdocumenthub.com. We are an independent legal and document-coordination service. We are not a government authority, a registry office, an archive or an official state registry, and we are not affiliated with any Slovak public authority.

We coordinate requests relating to Slovak documents and public records on behalf of clients and professional partners abroad. This typically includes civil-status documents (birth, marriage and death certificates), entries into the ordinary and special register (riadna a osobitná matrika), recognition of foreign decisions in Slovakia, extracts from the land register (kataster nehnuteľností) and the commercial register, archive records, and related steps such as translation, apostille or legalisation where required.

The service consists of assessing the request, identifying the competent Slovak authority, preparing and submitting the request, communicating with the authority in Slovak, and arranging delivery of the resulting document. It does not include representation in court or administrative proceedings unless separately agreed in writing.

Submitting the enquiry form or sending us an e-mail does not create a contract and does not create a lawyer-client relationship. It is a request for an assessment.

After reviewing your enquiry we send you a written proposal setting out the scope of work, our professional fee, expected third-party and authority costs, delivery options and any documents or authorisations we need from you. A contract arises only when you confirm that proposal in writing and, where applicable, the agreed advance payment is received.

Prices shown on this website are indicative starting prices for typical matters and are not binding offers. The binding fee is the one stated in your individual written proposal.

Third-party costs — administrative and court fees, archive charges, certified translations, apostille or legalisation fees, notarial fees and postage or courier charges — are additional unless the proposal expressly states otherwise. Where such costs cannot be determined in advance, we give a good-faith estimate and inform you before incurring materially higher amounts.

Unless agreed otherwise, we require payment or an advance before substantive work begins. Invoices are payable by bank transfer within the period stated on the invoice. Bank charges and currency-conversion costs are borne by the client.

You undertake to provide complete, accurate and truthful information and documents, to hold the legal standing or authorisation required to obtain the requested record, and to sign any power of attorney or declaration needed by the relevant authority. Delays or additional costs caused by incomplete, late or inaccurate information are not attributable to us.

You may not use the service for any unlawful purpose, including obtaining records about another person without a legal basis.

We provide a coordination service and apply professional care. We cannot and do not promise that a particular record exists, that it will be released, or that it will be released within a particular period. Access to certain documents depends on the applicant's legal relationship to the record, applicable Slovak law, the completeness of archive holdings and the decision of the competent authority.

Timeframes stated anywhere on this website are estimates only. They depend on the institution, record availability, authority requirements, translation or legalisation needs and international delivery.

Documents are sent to the address you confirm, normally by tracked international post or courier. Risk passes on handover to the postal or courier operator. We are not responsible for delays, loss or damage caused by the carrier, customs authorities or an incorrect address supplied by you. A replacement document can usually be requested, but the associated authority fees and costs are payable again.

You may cancel your instruction at any time in writing. Fees for work already performed and third-party costs already incurred or irrevocably committed remain payable; any remaining balance is refunded.

Where a consumer in the EU has a statutory right of withdrawal, that right applies as provided by law. Because the service is usually performed promptly at your request, you acknowledge that performance may begin before the withdrawal period expires and that the right of withdrawal ends once the service has been fully performed.

If the requested record cannot be obtained because it does not exist or the authority refuses release, our fee for the work performed and the incurred third-party costs remain payable. Any unused advance is refunded.

We are liable for damage caused by breach of our professional duties in accordance with Slovak law and the rules governing the legal profession. We are not liable for the acts, decisions or delays of public authorities, archives, translators, notaries, carriers or other third parties, nor for indirect or consequential loss such as lost profit or missed deadlines of third parties.

Nothing in these terms limits liability that cannot be limited under mandatory law.

Information you provide is treated as confidential and, where applicable, covered by the duty of confidentiality of the legal profession. Personal data is processed as described in our Privacy Notice.

The content of this website is provided for general information and does not constitute legal advice for a specific matter. The text, layout, images and branding of this website belong to KOCIS & PARTNERS law firm and may not be reproduced without consent.

Please address any complaint to hello@slovakdocumenthub.com; we respond within a reasonable period. Complaints concerning the conduct of the legal profession may also be addressed to the Slovak Bar Association (Slovenská advokátska komora).

Services are performed in Slovakia and relate to Slovak documents, Slovak authorities and Slovak law only. These terms are governed by Slovak law, and the courts of the Slovak Republic have jurisdiction, without prejudice to mandatory consumer-protection rules of the country in which a consumer client resides.

We may update these terms. The version in force at the time your written proposal is confirmed applies to that matter.